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PRIVACY POLICY

Frette Privacy Policy - Last Updated July 13th, 2015

Frette North America Inc. (“Frette” or “we” or “our” or”us”) is committed to protecting the privacy of our customer's personal information. This statement applies with respect to the information that is collected through your use of www.frette.com (the “Site”). By using the Site, you consent to this privacy policy, including any future changes and updates to this privacy policy, and the collection and use of this information in the manner we describe herein. Your continued use of this site following the posting of any amendment, modification or change shall constitute your acceptance thereof.

INFORMATION COLLECTED

We only collect the personally identifiable information about you that you voluntarily submit to us, by, for example, filling out signing up for our newsletter or registering an account. The types of information that may be requested include your name, address, e-mail address, and telephone number. For example, when you create an account with Frette we ask you to provide your name, email address, date of birth, mailing address, and phone number. Creation of an account with Frette may be required to use certain features of the Site. You may also voluntarily add your credit card number to your account.
If you are making a purchase, we will also ask for you for credit card information, billing address and shipping address and other information as may be necessary to process the payment, such as credit card expiration date, security code, account holder. If you contact us for customer service assistance we may request your name and certain other information as may be necessary to assist you with your request or order.
Frette collects non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address, geographic location, browser type, computer settings or most-recently visited URL. Frette may also ask you to provide certain non-personally identifiable information about yourself, such as your household income, buying preferences, etc.

USE OF INFORMATION

In general, Frette will only use the information you provide for the purpose for which such information was provided. Frette may also use this information to deliver to you information about Frette, consistent with your stated preferences. Users may opt-out of receiving future mailings from Frette and other entities by following the instructions set forth in the opt-out section below. Non-personal demographic and profile data is used to tailor your experience at our site, showing you content that Frette believes you might be interested in. This information may also be shared with advertisers on an aggregate non-personal basis.

USE OF IP ADDRESSES

Frette uses your IP Address to help diagnose problems with our server, and to administer our Website.

USE OF COOKIES

When you view the Site, Frette might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on the Site. These cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a Website as easily as possible. Frette uses cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection.

SECURITY

The Site has commercially reasonable industry standard security measures in place to protect the loss, misuse and alteration of the information under Frette’s control. While there is no such thing as "perfect security" on the Internet, Frette will take commercially reasonable steps to insure the safety of your personal information.

OTHER WEB SITES; LINKS

The Site has commercially reasonable industry standard security measures in place to protect the loss, misuse and alteration of the information under Frette’s control. While there is no such thing as "perfect security" on the Internet, Frette will take commercially reasonable steps to insure the safety of your personal information.

CORRECTIONS; DELETIONS; UPDATES

Frette allows its users the option to change or modify information previously provided. This may be done through the following methods: (1) e-mail the information to privacy@frette.com or (2) visit the Customer Service section of the site and follow the appropriate instructions. Unfortunately, to the extent that such information is also stored in other databases, Frette cannot ensure that such corrections, deletions or updates will reach the other databases. Frette will use commercially reasonable efforts to ensure that your information is removed from or corrected in our records upon receiving such a request.

CHILDREN UNDER 13

We do not intentionally collect any personally identifying information from anyone under the age of 13. Frette has no way of knowing or determining the actual age of individuals who access the Frette Website, and so Frette carries out the same Privacy Policy for individuals of all ages. If a child has provided us with personally identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. Upon receiving such a request, Frette will use all commercially reasonable efforts to ensure that the information is removed from our records.

CHOICE; OPT OUT

You may opt-out of receiving communications from our partners, and from us, by the following means: (1) send an e-mail to privacy@frette.com, (2) log into your account by clicking My Account and uncheck the box next to Newsletter, or (3) choose Unsubscribe in the footer of any newsletter sent by us.

PUBLIC FORUMS

The Site may make chat rooms, forums, message boards, and/or news groups available to its users. The Site also links to Frette’s various Social Media sites that contain public information. Frette has no control over information placed on any such pages. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Frette cannot and shall not be responsible for any such disclosure.

AMENDMENTS AND UPDATES TO THE PRIVACY POLICY

We may revise or update this Policy from time to time as necessary, including to address changes to our Site, our services, and our collection and use of information practices. Amendments to this Policy will be posted at this same URL and will be effective when posted.Your use of the Site after a revised Privacy Policy is posted constitutes your knowledge and acceptance of those changes. It is your responsibility to regularly check this page and review the Privacy Policy for changes.

CONTACT US

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact us at privacy@frette.com .

ADA Compliance Policy

Frette Inc. strives to maintain an ADA compliant website and is committed to providing an online environment that is accessible to all visitors. We recognize that accessibility and usability are not always possible in every area of the website or for those using screen readers or other devices to assist viewing of the website. Frette Inc. along with its third party partners, have conducted, and continue to conduct ongoing accessibility reviews and tests of this website. We have remediated and continue to remediate any issues identified during such reviews and tests. Please be aware that our efforts are ongoing as we incorporate any improvements we feel necessary to meet the changing laws, regulations and guidelines set forth by any regulating authorities.
If you have specific questions or concerns about the accessibility of our website or need any assistance with this website please contact us at privacy@frette.com . If you have found an inaccessible area on our website, please be sure to specify the specific page and provide us with any other information you may think will help us locate the area. We will make all reasonable efforts to make that page accessible to you. if such page cannot be made accessible with any available tools we will work to make a text version available to you. If you have a need for a specific electronic format, please contact us at privacy@frette.com . Please provide the format that you require the content to be in, the web page address of the material, and your contact information. We welcome your questions about this accessibility policy and your comments on how to improve this website's accessibility.